Privacy Policy

Your Data, Your Trust

Chanté is committed to protecting your privacy and ensuring that your personal data is managed responsibly. This Privacy Policy explains how we collect, use, and protect your information when you access our website and services. By using this website, you agree to the practices described in this policy.

1. Information We Collect:

a. Personal Information: 

We may collect personal data such as:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment details

This information is collected when you place an order or create an account.

b. Browsing Information: We may automatically collect non-personal data such as IP address, browser type, and browsing activity. This information is used to improve website performance and user experience.

2. How We Use Your Information:

  • Order Processing: Your personal data is used to process orders, arrange deliveries, provide updates, and handle return or refund requests in accordance with our policy.

  • Communication: We may use your contact information to send order confirmations, service updates, and promotional content. You may opt out of marketing communications at any time.

  • Service Improvement: Browsing data helps us analyze user behavior, evaluate performance, and improve the functionality of our website.

3. Data Security: Chanté implements appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. All payment transactions are processed through secure and trusted payment gateways.

4. Sharing Your Information:

  • Service Providers: We may share necessary information with trusted third parties, such as logistics and payment providers, solely for operational purposes.
  • Legal Requirements: Personal data may be disclosed if required by applicable laws or legal processes. Chanté does not sell or distribute your personal data for third-party marketing purposes.

5. Cookies and Tracking: Our website uses cookies to enhance your browsing experience. You can modify your browser settings to control cookie preferences. Please note that some features may not function properly if cookies are disabled.

6. Your Choices:

  • Access and Update: You may access and update your personal data through your account or by contacting customer service.

  • Opt-Out: You may unsubscribe from marketing communications at any time through the provided link.

7. Children's Privacy: This website is not intended for individuals under the age of 17. Chanté does not knowingly collect personal data from minors.

8. Changes to Privacy Policy: Chanté may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately.

9. Contact Us: For questions or concerns regarding this Privacy Policy, please contact our customer service through the available channels on the website. Chanté appreciates your trust and is committed to safeguarding your personal data.

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