Your Data, Your Trust
1. Information We Collect:
a. Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website.
b. Browsing Information: Our website may collect non-personal information, such as your IP address, browser type, and pages visited. This helps us improve our website's functionality and tailor your experience.
2. How We Use Your Information:
a. Order Fulfillment: We use your personal information to process and fulfill your orders, provide order updates, and handle returns or exchanges.
b. Communication: We may use your email address to send you transactional emails, newsletters, and updates about our products, promotions, and events. You can opt-out of receiving marketing emails at any time.
c. Improving User Experience: Non-personal information is collected to analyze trends, track user interactions, and improve the overall experience on our website.
3. Data Security:
a. Protection Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
b. Secure Payment Processing: When making payments, your payment information is securely processed through reputable payment gateways.
4. Sharing Your Information:
a. Third Parties: We do not sell, trade, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted partners who assist us in operating our website and providing services to you.
b. Legal Compliance: We may disclose personal information if required by law or in response to a court order, subpoena, or legal process.
5. Cookies and Tracking:
6. Your Choices:
a. Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting our customer support.
b. Opting Out: You can opt out of receiving marketing emails by using the unsubscribe link provided in the emails.
7. Children's Privacy:
a. Age Requirement: Our website is not intended for individuals under the age of [Age]. We do not knowingly collect personal information from children.
9. Contact Us:
Thank you for trusting Chante with your personal information. We are committed to ensuring the security and privacy of your data as you explore our website and enjoy our products.
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